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SalesToll Free USA: 888-274-8721 (888-BSI-USA-1) - Weekdays 8am to 5pm Pacific
International: + 1 541-338-8588
To contact BSI Sales via email, please use the form below, or for sales enquiries outside the US please contact the relevant authorized distributor.
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24/7 Emergency Off-Air Technical Support:541-342-5250 (Requires current Platinum Tech Care Plan)
Phone Support:Available during normal business hours (6am-6pm Pacific Monday-Friday, except holidays) 541-342-5250 (Requires current Platinum or Gold Tech Care Plan)
Technical Support (Ticket System):
For non-urgent tech support, please use our support ticket system to Create A Support Ticket. We aim to respond to Support Tickets received within 60 minutes for Platinum TCP or same business day for Gold TCP, during 6am to 6pm Pacific on weekdays.
Visit the BSI User Forum Here to discuss support and usage issues with other BSI product users. The User Forum is open to all users, including users that don't have a paid tech support plan.