What personal information do we collect from the people that visit our User Forum or website?
We do not collect information from visitors of our site. Information provided by users in ‘Contact Us’, ‘Validation Code Request’, or within the ‘User Forum’ are explicitly provided by the user and are stored and archived to help with your experience. We do not sell any information to third parties.
What personal information do we collect from the people that use Simian Remote for Android, Simian Remote for iPhone, Simian Remote for iPad or Simian Remote for PC or our other applications?
We do not collect or store information from our mobile apps and applications. Audio recording functionality within our apps is used to record voice tracks, but is never sent to BSI in any form.
When do we collect information?
We collect information from you when you Open a Support Ticket or enter information on our web site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To allow us to better service you in responding to your customer service and support requests.
- To follow up with users after correspondence (support tickets, email or phone inquiries)
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. While we take information security seriously, please understand that no electronic data transmission or storage of information can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us or your use of our website. You are providing your information to us at your own risk.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. You can learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browsers.
If you turn cookies off, our website may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your PII.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
You can change your personal information:
- By logging in to your account in the User Forum
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ Consumer Protection Agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. Our website is not directed at children under the age of 13 and we will not knowingly allow anyone under 13 to provide us any personal information. If you are under the age of 13, please do not provide any information about yourself on our website.
Changes to This Privacy Statement
Broadcast Software International
909 International Way
Springfield, OR 97477
Last Edited on 06-01-2017