FAQ/Knowledgebase
- General
- Allowing Non-Administrators to Properly Use BSI Products
- ASI Cards Not Showing Properly in Windows System
- BSI Recommended Regular System Maintenance
- How to turn off Windows updates in Windows 10
- Installing LAME MP3 encoder
- Last Character Removed From Registration Information After Saving
- Demonstration Mode Issues – Please call tech support if this article does not solve your issues, you do not need a PTC for demo mode issues
- Software Dongle not recognized by the software even though it’s plugged in
- Unable to Access Mapped Drives
- Upgrading to Windows 11 – Updated Sept 2023
- When Recording using AudioScience Audio Cards, Only Silence is Recorded
- Windows Configuration Suggestions for Broadcasting
- OpX
- Automatically Start OpX Modules When Windows Starts
- Broadcast Tools ACS 8.2 Plus Audio Switcher Configuration for OpX
- How do I configure time sync between workstations
- Play Dry Weather Forecast and Sounder with Background Audio Dynamically Added
- Rebroadcast Variable-Length Sporting Events
- Setting Up Commercial Block Markers
- Simian
- How to:
- Add & change categories on multiple files
- Add custom categories to Simian and Info Editor
- Add or create scheduled events
- Audio Science Sound Card Configuration Suggestions (Legacy Audio Engine)
- Audio Science Sound Card Configuration Suggestions (New Audio Engine)
- Axia Livewire Audio Sources Controlled Through Simian Mixers
- Allow Non-Administrators to TimeSync in Simian
- Broadcast Tools ACS 8.2 Plus Audio Switcher Configuration
- Carts – overview and examples
- Chain Logs (How to Automatically Load the Next Day’s Log at Midnight)
- Clean Up Audio File Names (Delete Apostrophes and Other Invalid Characters)
- Configure-Metadata-For-Icecast2-Streaming
- Configure Separate Production SoundHound Instances
- Configure Metadata For Icecast2 Streaming
- Display Album Art on The Web
- Excluding Categories from HTTP, Streaming, or Metadata Output
- File Storage and SoundHound Setup Recommendations
- Import Program Logs
- Import Logs Created with Natural Log & Natural Music
- Internet Streaming Fundamentals
- Live satellite game or special event programming
- Log Types and Functions
- Mixer Configuration in Simian
- Move settings to a new computer
- Multi-Segment Recording for Time-Shifting Satellite Programming with Spot Substitution
- Music Beds or Playing 2 decks simultaneously
- Natural Log & Natural Music ‘Q’ Start-Codes for Use with Simian
- SAYTEMP with music bed
- Shortcuts for Air & Production modes on multi-instance licenses
- Simian and Daylight Saving Time – What to Do
- SoundHound – Nested Folders
- SoundHound Options Explained
- SoundHound recommended setup & troubleshooting
- Spot Substitution for Web Encoding
- Stopsets for Network Feeds With Local Breaks
- Upgrading Simian to newer version
- Using the Simian Dynamic HTML Generator
- What do I need to do in order to upgrade to Windows 10
- Errors:
- Audio Files Error or Missing Audio Files
- Audio play glitches, skipping, stuttering, or pauses
- Audio with expiration dates or time windows still playing
- Blue Screen After Sentinel Hardware Key Driver Installation
- CHAIN macro did not run
- Class not registered or cannot start Jet Engine
- Event Builder Doesn’t Open
- Last Character Removed From Registration Information After Saving
- Log Open Error After Upgrading to Simian 2.x or Later
- Missing mapped network drives
- Play Decks Do Not Function
- Recycled program logs with time cues firing incorrectly
- Registration / Validation / Demonstration Mode issues
- Serial Number Changes for Keyless Versions of Software – New!
- Simian and SSD Drives
- Simian freezes on exit
- Simian or cart viewer will crash
- Simian Weather Utility for versions prior to Simian 2.3
- SoundHound does not automatically open when Simian runs
- Unable to initialize record device when trying to record with Simian’s record deck
- Windows 10 – Simian doesn’t automatically start
- Wrong File or Blank Entry when Inserting Audio File in to Program Log
- How to:
- Simian Remote & Gateway
- SkimmerPlus
- Speedy
- Stinger
- WaveCart
- Error Message ‘Class not registered’ and ‘Cannot start Jet Engine’
- Registration / Validation / Demonstration Mode issues
- Shortcuts for Air & Production modes on multi-instance licenses
- Skipping, stuttering or pauses in audio playback
- SoundHound – recommended setup & troubleshooting
- Wavecart 5 missing multiple playback instances